[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.23″ _module_preset=”default” custom_margin=”100px||||false|false” custom_margin_tablet=”50px||||false|false” custom_margin_phone=”38px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”|10%|70px|10%|false|false” custom_padding_tablet=”|10%|70px|10%|false|false” custom_padding_phone=”|5%||5%|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.23″ _module_preset=”default” width=”100%” width_tablet=”” width_phone=”90%” width_last_edited=”on|desktop” max_width=”100%” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”FAQS” module_class=”title-area” _builder_version=”4.23″ _module_preset=”default” title_text_align=”center” title_text_color=”#000000″ title_font_size=”24px” title_letter_spacing=”5px” title_line_height=”24px” custom_margin=”0px||23px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.23″ _module_preset=”default” width=”75%” width_tablet=”” width_phone=”90%” width_last_edited=”on|desktop” max_width=”100%” custom_padding=”0px||100px||false|false” custom_padding_tablet=”|7%||7%|false|false” custom_padding_phone=”|0%||0%|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”What is Strahl\u00ae beverageware made from?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]Strahl\u00ae beverageware is manufactured from the highest quality polycarbonate, enabling us to provide products with pristine clarity and outstanding durability.[\/et_pb_text][et_pb_heading title=”Is there a guarantee?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||||false|false” global_colors_info=”{}”]Innova Products Limited guarantees it’s Strahl\u00ae beverageware products will be free from defect or damage due to faulty or defective materials, workmanship or manufacturing. This guarantee does not extend to fair wear and tear or damage caused by misuse or mishandling. If your purchase is unsatisfactory due to faulty or defective materials, workmanship or manufacturing, please return the product with the original proof of purchase to the supplier where the product was first purchased from, it will be replaced free of charge.[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font=”|300||on|||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_margin=”||10px||false|false” global_colors_info=”{}”]DISCLAIMERS: [\/et_pb_text][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]Polycarbonate may be scratched or damaged if cleaned with abrasive brushes or washed with harsh chemicals. Such damage is not covered by this guarantee. Washing Strahl\u00ae beverageware products in a dishwasher or by hand with warm soapy water is recommended.<\/p>\n
Polycarbonate products may be scratched if stacked together and such damage is not covered by this guarantee.<\/p>\n
The new Strahl\u00ae CapellaStack beverageware range has been designed specifically to stack together without scratching.<\/p>\n
The Strahl\u00ae \u2018Da Vinci’ range of beverageware has a threaded joint that should not be unscrewed. Breakage at the point of the joint is not covered by this guarantee.[\/et_pb_text][et_pb_heading title=”How do I care for my Strahl\u00ae beverageware?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]Strahl\u00ae beverageware is made from an incredibly strong product called polycarbonate. Polycarbonate has some unique properties and requires slightly different handling to standard glassware. Follow these simple rules to ensure your Strahl\u00ae beverageware remains crystal clear.<\/p>\n
Avoid stacking your Strahl\u00ae beverageware (unless you are using the CapellaStack range, which is designed for stacking) whilst carrying or storing it. Polycarbonate products are incredibly tough so will scratch other polycarbonate products if allowed to rub together.<\/p>\n
Wash your Strahl\u00ae beverageware in the dishwasher or by hand with warm soapy water to remove residues from juice, milk, stout, etc. Washing in a steriliser may result in a build up of residue.<\/p>\n
Polycarbonate may be scratched if cleaned with abrasive brushes. Buffing with a microfiber glass polishing cloth will minimize any light scratches or abrasions.<\/p>\n
The Strahl\u00ae \u2018Da Vinci’ range of beverageware has a threaded joint that should not be unscrewed.[\/et_pb_text][et_pb_heading title=”Can Strahl\u00ae be cleaned safely in a dishwasher?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]Yes – Strahl\u00ae is completely dishwasher safe in both standard and commercial dishwasher systems, on low or high temperatures. Strahl\u00ae beverageware products have been tested in a STARLINE GM High performance glass washer for 2000 wash cycles.<\/p>\n
Test details:<\/p>\n
Klenzmatic KM1 Glasswasher detergent<\/p>\n
Wash temperature 65 \u00b0celsius (149 \u00b0fahrenheit)<\/p>\n
Rinse temperature 80 \u00b0celsius (176 \u00b0fahrenheit)<\/p>\n
Wash cycle time 45 seconds<\/p>\n
Rinse cycle time 15 seconds<\/p>\n
Results:<\/p>\n
After 2000 wash cycles, Strahl\u00ae beverageware products showed minimal micro scratches, not visible under normal usage conditions.[\/et_pb_text][et_pb_heading title=”What can I serve in my Strahl\u00ae beverageware?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]The unique properties of Strahl\u00ae beverageware allow cold drinks and desserts to be served and remain at the cold serving temperature for much longer than drinks served in glass or ceramic.<\/p>\n
Please be aware that the following aniseed based drinks cannot be used with any kind of polycarbonate beverageware as they will cause permanent damage: Pernod, Anis, Ricard, Raki, Ouzo. Milky drinks may leave a residue if the beverageware is not washed with warm soapy water.[\/et_pb_text][et_pb_heading title=”Can Strahl\u00ae beverageware products be chilled in the fridge and freezer?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]All Strahl\u00ae beverageware products can be chilled in the fridge or freezer, with superior insulation properties keeping beverages at optimal drinking temperature for longer. Perfect for desserts and frozen drinks.[\/et_pb_text][et_pb_heading title=”Is Strahl\u00ae beverageware FDA compliant?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” global_colors_info=”{}”]Yes – for all food contact surfaces, materials comply with FDA 21 CFE 177.1520 (olefin polymers) including cc 3.1 for food contact application (polyethylene), 21 CFR 178.1580 (polycarbonate polymers) for food contact applications at up to 100\u00b0C.[\/et_pb_text][et_pb_heading title=”Should I be concerned about BPA in Strahl\u00ae beverageware?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||1px||false|false” global_colors_info=”{}”]Strahl\u00ae beverageware is recommended for use with cold drinks and foods. If you would like to use it for hot drinks or in the microwave please firstly refer to the testing information below:<\/p>\n
Strahl\u00ae products have been tested by an independent laboratory, SGS, to measure the level of soluble BPA in tests designed to simulate everyday use. In these tests, conducted on 11th March, 2009, SGS subjected Strahl\u00ae beverageware tumblers to temperatures of 70 degrees C for two hours and to heating in a microwave for five minutes. They concluded:<\/p>\n
\u2018the test results of submitted samples do not exceed the specific migration limit of Bisphenol A (BPA) stated in European Commission Directive 2002\/72\/EC relating to plastic materials and articles intended to come into contact with acidic foodstuffs”.<\/p>\n
We are confident from these test results that BPA does not migrate from our Strahl\u00ae beverageware products at a level which could cause any health concerns.[\/et_pb_text][et_pb_heading title=”I have scratches on my Strahl\u00ae beverageware products. What can I do?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]Some scratching of your Strahl\u00ae beverageware is inevitable and is often proof of how many times traditional glassware would have broken. Minor scratches can be removed by buffing with a microfiber glass polishing cloth.[\/et_pb_text][et_pb_heading title=”How do I remove the sticky label adhesive?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” custom_padding=”||10px||false|false” global_colors_info=”{}”]The best process is to remove the bulk of the label and then use the adhesive on the label to remove the remaining adhesive by dabbing on the affected area.[\/et_pb_text][et_pb_heading title=”How do I dispose of my Strahl\u00ae beverageware when I cannot use it any more?” module_class=”faq-title” _builder_version=”4.22.2″ _module_preset=”default” title_level=”h2″ title_font=”||||||||” title_text_align=”left” title_text_color=”#000000″ title_font_size=”24px” title_line_height=”24px” custom_margin=”50px||20px||false|false” custom_padding=”||0px||false|false” title_letter_spacing_tablet=”” title_letter_spacing_phone=”” title_letter_spacing_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” global_colors_info=”{}”]All Strahl\u00ae beverageware products are made from fully recyclable polycarbonate.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.23″ _module_preset=”default” background_color=”rgba(158,181,203,0.3)” custom_padding=”75px||75px||false|false” custom_padding_tablet=”75px||75px||false|false” custom_padding_phone=”50px||60px||false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.22.2″ _module_preset=”default” width=”65%” width_tablet=”55%” width_phone=”90%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”0px|10%|0px|10%|false|false” custom_padding_tablet=”|7%||7%|false|false” custom_padding_phone=”0px|0%|0px|0%|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”CONTACT US” module_class=”title-area” _builder_version=”4.22.2″ _module_preset=”default” title_font=”|||on|||||” title_text_align=”center” title_font_size=”24px” title_letter_spacing=”5px” title_line_height=”30px” custom_margin=”0px||20px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_font=”|300|||||||” text_font_size=”16px” text_line_height=”24px” text_orientation=”center” custom_margin=”||15px||false|false” custom_padding=”||20px||false|false” global_colors_info=”{}”]To contact our sales team or for any information enquiries, please fill in the form below and we will be in touch as soon as we can.[\/et_pb_text][et_pb_button button_url=”\/contact-us” button_text=”contact us” button_alignment=”center” module_class=”underline-buttons contact-us-btn” _builder_version=”4.23″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#808080″ button_border_color=”#808080″ button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|||on|||||” button_use_icon=”off” custom_padding=”15px|0px|4px|0px|false|false” global_colors_info=”{}” button_text_color__hover_enabled=”on|desktop” button_text_color__hover=”#c6c6c6″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Strahl\u00ae beverageware is manufactured from the highest quality polycarbonate, enabling us to provide products with pristine clarity and outstanding durability.Innova Products Limited guarantees it’s Strahl\u00ae beverageware products will be free from defect or damage due to faulty or defective materials, workmanship or manufacturing. This guarantee does not extend to fair wear and tear or damage […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-692","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n